Your account is your personal sign-in to ReceptionWorks. With it, you work with all your businesses, accept invitations and protect your sign-in.
Where to find it
- Sign-in and sign-up — on the sign-in page “Login to ReceptionWorks”.
- Profile — account menu (your photo or initials at the top right) → “Account profile”.
- Invitations — account menu → “Invitations”.
- Sign-in protection — account menu → “Security”.
How to create an account
- On the sign-in page, click “Create an account”.
- Enter “Email address” and “Password”. The password must be at least 8 characters long.
- Click “Create an account”.
- Open the email sent to your address and follow the link to confirm the address.
- Return to the sign-in page and sign in.
How to sign in
- Enter “Email address” and “Password”.
- Click “Sign in”.
- If sign-in with a code is turned on, open your authenticator app and enter the six-digit code in the “Code from the application” field.
- Click “Confirm login”.
If your email is not confirmed yet, the platform will send the email with the link again. Confirm the address and sign in again.
How to reset your password
- On the sign-in page, click “Forgot password?”.
- Enter your email and click “Send email”.
- Follow the link in the email.
- Enter the new password twice and save it.
- Sign in with the new password.
You can also change a password you remember this way: sign out of your account and click “Forgot password?”.
How to fill in your profile
- Open the account menu → “Account profile”.
- In the “Profile photo” block, click “Upload photo” and choose a PNG, JPEG or WebP file. The photo is automatically cropped to a square.
- Fill in the “Name” field.
- If you wish, fill in “Phone” and “Address” — these fields are optional.
- Click “Save profile”.
The “Email address” field cannot be changed: it is used for sign-in and for invitations to businesses. To change the photo, click “Replace photo”; to remove it, click “Delete photo”.
How to choose your interface language
The interface follows your browser language automatically. To choose another language, open your account profile, use the interface language section and save your choice. It applies only to your account, across all your businesses. You can choose a language even before creating a business. Select the automatic option to follow your browser language again.
Your choice does not change your colleagues’ interfaces, business content, customer conversations or the language used by AI employees.
How to choose an appearance
- On the “Account profile” page, find the “Appearance” block.
- Choose a palette:
- light: “Classic”, “Porcelain”, “Cloud”, “Linen”;
- dark: “Turquoise”, “Slate”, “Warm charcoal”, “Indigo”;
- “Automatic” — follows your device setting: “Classic” in light mode, “Turquoise” in dark mode.
- Click “Save theme”.
How to accept an invitation
- Open the account menu → “Invitations”.
- Find the business you need. The role you are being offered is shown next to it.
- Click “Accept invitation”.
After that, the business appears in the “Your businesses” list.
How to turn on sign-in with a code from an app
Sign-in with a code protects your account even if someone learns your password. You will need an authenticator app on your phone.
- Open the account menu → “Security”.
- In the “Add an authenticator app” block, enter your email and password.
- Click “Continue safely”.
- Add the setup key shown to your authenticator app.
- Enter the six-digit code from the app in the “Current six-digit code” field.
- Click “Confirm Authenticator”.
The message “Authenticator app added” appears. The next time you sign in, you will need to enter the code from the app after your password. If an authenticator is already connected, the platform will ask for a code from it before you add a new one.
Good to know
- You can turn on sign-in with a code only after confirming your email.
- Add a second authenticator on another device with the “Add another” button. This way you will not lose access if your phone becomes unavailable.
- An invitation is visible only if you are signed in with the same email it was sent to.
- Members of the businesses you belong to see your name, email, photo, phone and address in the “Business team” section.
- The appearance applies to all your businesses.
- To end your session, click “Sign out of your account” at the bottom of the profile page or “Sign out” in the account menu.