The event log shows the results of your AI employees' work: new and changed bookings, conversations handed over to the team, and other saved events. The log helps you quickly check what has been done and move the data into a spreadsheet for a report.
Where to find it
Open “Knowledge base” in the top menu and click “Activity log” at the top of the page. The “Business events” page opens. To go back, click “Back to business data”.
How to view events
- In the “Event type” field, choose the type you need, for example “New bookings”, “Changed bookings” or “Handed-over conversations”. To see everything, leave “All events”.
- In the “Period” field, choose “Last 7 days”, “Last 30 days” or “All time”.
- Click “Show”.
By default, the log shows events for the last 30 days. The table has four columns:
- “Event” — what happened;
- “What's Saved” — a booking, conversation or other object, and a short description;
- “AI employee” — which employee saved the event;
- “Time” — when it happened.
If nothing happened in the selected period, you will see the message “There are no events for the selected period”.
How to export the log
- Choose the event type and period and click “Show”.
- Click “Export CSV” or “Export JSON”.
- The file is saved to your computer.
The export includes events with the same filters as on the screen.
Which format to choose:
- CSV — a regular table. You can open it in Excel or upload it to Google Sheets via “File” → “Import”. The file has the columns “Event type”, “Object”, “Description”, “AI employee” and “Time”.
- JSON — a format for passing data to other programs. It is useful if your developer or accounting system processes the export.
If all the data ended up in one column in Excel, open the file through the “Data” tab using import from a text or CSV file, and choose comma as the separator. Times in the file are in Coordinated Universal Time (UTC), not in the business time zone.
Good to know
- All members of the business can view the log.
- Only the Owner can export the log. Other members do not see the export buttons.
- The log includes only results that AI employees actually saved. Bookings created manually in the calendar are not shown here.
- The screen and the export show no more than the 500 most recent events. If there are more events, choose a shorter period or a specific type.